FAQ

How long does it take to process my order?

Orders are processed within 1-2 working days before shipping. Each order is carefully checked and packaged before being labelled and sent out.

 

How long does shipping take?

Standard orders: 4-7 business days from dispatch.

Express post orders: 1-3 business days from dispatch.

 

How do I track my order?

Orders are shipped via Australia Post. When your order is dispatched we will send you a tracking code and information on how to track your order.

 

How much does delivery cost?

Deliveries are charged at a flat rate of $9.95 per order for Standard, and $14.95 per order for Express Post.

We also now offer FREE Standard shipping for orders over $89.  Simply choose this option at checkout.

 

Do you use discreet packaging?

Yes, we take care to use discreet packaging for all orders. Where we are required to include a return address we simply provide a PO Box.