FAQ

How long does shipping take?

Standard: 4-7 business days from dispatch.

Express: 1-3 business days from dispatch.

 

How long does it take to process my order?

Please allow up to one business day for processing. Each order is carefully checked and packaged before being labelled and sent out.

 

What company do you use for Shipping?

Orders are shipped via Australia Post.

 

How do I track my order?

Orders are shipped via Australia Post. When your order is dispatched we will send you a tracking code and information on how to track your order. You can enter your tracking code here.

 

How much does delivery cost?

Standard shipping is FREE for orders over $89. Choose free shipping at checkout.

Deliveries for orders under this amount are charged at a flat rate of $9.95 per order for Standard, and $14.95 per order for Express Post.

 

Do you use discreet packaging?

Yes, we take care to use discreet packaging for all orders. Where we are required to include a return address we simply provide a PO Box.

 

Do you ship internationally?

No, currently we ship within Australia only.